Reservation Conditions:

• The customer must be present at the time of the appointment, otherwise the appointment will be cancelled and a $140 travel fee will be charged.
  
• The customer must answer the phone before the technician drives to the property, otherwise the job will be cancelled.
  
• By booking you agree to all ATTACK Pest Control Sydney terms and conditions.
  

Cancellation Terms:

• 24 hour notice is required to cancel or change your appointment. For cancellations or schedule please call 1300 300 114 Between 8 am and 5 pm or send us an e-mail to [email protected]
  

• Once the technician arrives on site, if the client wishes to cancel or reschedule treatment, a $140 inspection fee will be charged.
  
• All unpaid fees will be send to debt collection for law actions.

Payment Terms:

• We only accept payment by cash or credit card ( Visa Card, Master Card, and Debit) no other payment options. We dont accept AMEX
• If choosing to pay by bank transfer, we need to receive funds before scheduling the service.
• If choosing to pay by credit card, Eftpos you will be charged an extra 2.5% Surcharge Fee.
• If choosing to pay by international ( not Australian bank ) credit card you will be charged an extra 5% Surcharge Fee.
• Payment must be processed prior to commencing the service
• All payments received means that you accept all Attack Pest Control Terms & Conditions. 

Work Conditions:

• Throughout our services, technicians are not obliged to touch or move any furniture.
• Customers responsibility to prepare the property ready for treatment.
• We do our best to cover all exposed areas, but not hidden areas.
• All Images and videos taken by our technicians is only to be used for the purpose of the property report, to evaluate the condition of the property. Any media captured is not used for any marketing, advertising or published on social media without the consent of the customer.

How often should a Pest Control Treatment Done?

• Our technicians will visually inspect the property and determine the condition, infestation and property maintenance. Based on their findings they will recommend tips and solutions to prevent any build up of pests.
• Frequency of Pest Control Treatment depends on the location of your house and the pest density. If your home is affected by a common pest such as cockroaches or spiders, a bi- monthly service must be adequate to keep them away. Usually, pesticides are helpful up to six months after distribution. With a bi-monthly service, a technician will be able to re-apply the products so you always have a protection barrier for bugs. After the first few services on the bi- monthly pest control plan, all nuisance pests in your home are eliminated and a more preventive approach is taken. The technician will advise whether a treatment is recommended every 6 or 12 months.
  

Warranty Conditions:

• We provide warranty between 3 to 6 months, in writing.
• Warranty will be provided at the discretion of the technician. 
• No warranties will be provided over the phone.
• Not all properties can be provided with warranty. Depending on the condition of the property, some properties may require more than one treatment to resolve the problem. The client must pay for all necessary treatments out of pocket.
  
• No warranty is provided for any bed bugs treatment, German cockroach treatment and/or any infested property. 
• Bed Bugs warranty/Guarantee: We do not provide any warranty on Bed Bugs treatment, customers need to cover all treatments needed under their own costs.
• Attack Pest Control Sydney warrants only what is outlined in the invoice given, and that the terms are adhered to.

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